Guidance on designing for crowds an integrated approach (C675)

This guidance contains details of what is considered good practice and has been developed to assist designers to enhance user experience and minimise risk of crowd accidents within their design. This guidance is applicable for sports stadia, music venues, arenas, theatres, railway stations, shopping malls, religious venues and any other environment where crowds are expected, including places where crowds gather, such as at hogmanay or for public events such as the return of a victorious team, a state funeral or a royal wedding.

Keywords: health and safety, project management, design and buildability, procurement, organisational innovation, QA, respect for people, risk and value management, facilities management.